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Compare Files and Attachments Features in Lightning Experience vs. Salesforce Classic.

Date de publication: Jul 4, 2026
Description

Salesforce offers two file-handling mechanisms: Files (available in both Lightning Experience and Salesforce Classic) and Attachments (available in Salesforce Classic). The features available depend on which related list and interface you use. This article compares the capabilities of each.

Résolution

File handling capabilities vary between the Files related list and the Attachments related list in Lightning Experience and Salesforce Classic.

Files in Lightning Experience

In Lightning Experience, the Files related list supports the following actions, all accessible via the Files Preview page:

  • Share
  • Download
  • Upload New Version
  • Delete
  • View Followers
  • View Versions
Note: The Edit and Delete options within the downward-facing triangle icon on the View All Files page are greyed out by design. These operations must be performed from the Preview page for the respective file.

Attachments in Lightning Experience

In Lightning Experience, the Attachments related list supports only:

  • Download
  • View (dependent on browser and browser settings)

Files in Salesforce Classic

In Salesforce Classic, the Files related list supports the following actions:

  • Delete
  • Preview
  • Download
  • Sync
  • Edit Details
  • Sharing Settings
  • Upload New Version
  • View Followers
  • View Shared With
  • View Versions

Attachments in Salesforce Classic

In Salesforce Classic, the Attachments related list supports only:

  • Download
  • View (dependent on browser and browser settings)
Numéro d’article de la base de connaissances

000387434

 
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Salesforce Help | Article