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Check the version of Salesforce for Outlook

Veröffentlichungsdatum: Sep 22, 2023
Beschreibung
How to check the Salesforce for Outlook (SFO) version installed on your computer

You can check the latest version number available for download from your Salesforce org, the version number is shown on the Download button.
Link to related Image

 
  • To check this, in
Non-Enhanced Setup Menu:
Click on Your Name | Setup | Desktop Integration | Salesforce for Outlook

Enhanced Setup Menu:
Click on Your Name | My Settings
Under My Settings click on Desktop Add-Ons | Salesforce for Outlook

Lightning Experience Menu:
First click on your smiley icon on the right top corner and click on Settings
Next on the left menu, click on Desktop Add-Ons | Salesforce for Outlook (Link to related image)
 
Lösung

There are a few ways to find the installed version of SFO on your computer:
 







Method 1 - From the System Tray
 
1. Make sure SFO is running in your System Tray at the bottom-right corner of your screen (if you do not see the icon, simply double-click on the Salesforce for Outlook icon to run the application).

2. Right click on the icon and click on About.

3. You should see the version installed on the pop-up About Salesforce for Outlook window.
 
 
1. On your computer, navigate to Control Panel\All Control Panel Items\Programs and Features or simply enter appwiz.cpl on the Windows Search box on your task bar.
2. In the Search box at the top-right corner, type in Salesforce or Salesforce for Outlook and press Enter.
3. You should see the Salesforce for Outlook in the list
4. Check the Version Column and you are able to check the version installed on your machine (link to related image).

Note: This must be performed by your Salesforce Administrator and by default it displays the information for all Users who use SFO to connect your organization. You can download the list and filter it in your Microsoft Excel.

1. Log in to your Salesforce organization with your administrator credentials.
2. Navigate to Login History from Setup

In Salesforce Classic: Setup | Manage Users | Login History
In Lightning Experience: Setup | Settings | Identity | Login History

3. See each User’s version of Salesforce for Outlook in the Application and Client Version columns.

 

Note:

SFO version 2.8 through 2.9 are N/A under Client Version column under User's login history page.
 

Nummer des Knowledge-Artikels

000387494

 
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Salesforce Help | Article