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Error: The report chart is not available because the running user doesn't have access to a field used for grouping or aggregation

Julkaisupäivä: Aug 21, 2024
Kuvaus
Users may experience the following error message while attempting to view a  Report Chart on a record detail page:

The report chart is not available because the running user doesn't have access to a field used for grouping or aggregation.
 
Ratkaisu
This error is generated when the Source Report used in the Report Chart contains invalid filters. To resolve the error message, please follow the steps below: 
  1. Navigate to the source report.
  2. Remove any filters from the report. 
  3. Add the required field to the report, ensuring that your affected user(s) have access to this field via Field Level Security.   
  4. Save changes to your source report.
  5. Refresh the Report Chart on the record detail page.
Now you should be able to see the report chart without any error message.
Knowledge-artikkelin numero

000387647

 
Ladataan
Salesforce Help | Article