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File is missing from the Salesforce File and Content Report

Udgivelsesdato: Jan 11, 2025
Beskrivelse

Regardless of the File Sharing Settings and Permissions for a file, if the file is privately shared with users through records, it will not appear on any File and Content reports.

Løsning

The behavior is working as designed. If the file is shared with the user directly, the user will see the file in the reports.

Additional details

These reports are governed by the content document sharing provider and if a file is privately shared with a user through records, it will not appear in 'File and Content Downloads' or 'File and Content Engagement' reports.

 

Vidensartikelnummer

000387669

 
Indlæser
Salesforce Help | Article