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File is missing from the Salesforce File and Content Report

Fecha de publicación: Jan 11, 2025
Descripción

Regardless of the File Sharing Settings and Permissions for a file, if the file is privately shared with users through records, it will not appear on any File and Content reports.

Solución

The behavior is working as designed. If the file is shared with the user directly, the user will see the file in the reports.

Additional details

These reports are governed by the content document sharing provider and if a file is privately shared with a user through records, it will not appear in 'File and Content Downloads' or 'File and Content Engagement' reports.

 

Número del artículo de conocimiento

000387669

 
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Salesforce Help | Article