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File is missing from the Salesforce File and Content Report

게시 일자: Jan 11, 2025
상세 설명

Regardless of the File Sharing Settings and Permissions for a file, if the file is privately shared with users through records, it will not appear on any File and Content reports.

솔루션

The behavior is working as designed. If the file is shared with the user directly, the user will see the file in the reports.

Additional details

These reports are governed by the content document sharing provider and if a file is privately shared with a user through records, it will not appear in 'File and Content Downloads' or 'File and Content Engagement' reports.

 

Knowledge 기사 번호

000387669

 
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Salesforce Help | Article