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Error 'Mismatching Versions' when you install an app or deploy a change set

Data pubblicazione: Oct 13, 2022
Descrizione

Attempting to install a package or app from the AppExchange or deploying a change set results in the following message:
 
Mismatching Versions 

The AppExchange Application or component you have selected is not yet available on your instance of salesforce.com. Please check back in a few days to retry the installation. Press the back button of your browser now and bookmark the AppExchange Directory page so that you can find it later. 

One or more components failed Version Compatibility Check. This change set contains components that require the "[VersionNumberHere]" or higher.

All components failed Version Compatibility Check. Every component in this change set requires the "[VersionNumberHere]" or higher platform version. Please select an organization with a platform version of "[VersionNumberHere]" or higher.
 
 
Risoluzione


This is an expected behavior and occurs when installing an app or package from a new release in an org that hasn't also been updated to the new major release.


The best solution is to wait for your instance to be upgraded to the same release version as the package or app.
 


Example 1: You are trying to install a package developed on an org with the latest release of Salesforce and installing in an org running on the previous release

The developer of the app may be able to provide you with an installation link for an older version of the app that can be installed on your organization.
 

Example 2: You are trying to deploy a change set developed on an org with the latest release of Salesforce and deploying to an org running on the previous release
 
If you are getting the error when deploying a change set, this means that you are deploying a component that has been introduced on a new release and isn't available on the target org.
 

Please understand that the preview sandboxes are mainly used in order to test out the new features and there are compatibility issues when deploying to an older release version. This is why we recommend that these should not be used for deployment since there are features that are not available on older releases. 

You can find information on when instances have been updated by reviewing the Maintenance Calendar on Trust here: https://status.salesforce.com and then search for the specific instance such as NA45, NA40, CS1, CS2 etc.
 


See also:
Unable to deploy a community when the source organization is on a new release
Version error when you upload a Change Set

Numero articolo Knowledge

000387689

 
Caricamento
Salesforce Help | Article