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Enterprise Territory Management with Collaborative Forecasts

게시 일자: Jul 6, 2026
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How to make Enterprise Territory Management and Collaborative Forecasts work together.

Enterprise Territory Management (ETM) and Collaborative Forecasts in Salesforce can be integrated to generate territory-based forecast rollups. When both features are enabled and configured together, Salesforce Sales Cloud allows forecast managers to view and adjust forecasts that are organized by territory hierarchy rather than by a standard user role hierarchy. This is particularly useful for organizations that use complex territory structures to manage their sales pipeline. This article covers the steps required to enable and integrate both features.

솔루션

Step 1: Enable Enterprise Territory Management

  • Go to Setup > Territory Management > Enable Enterprise Territory Management.

Step 2: Enable Collaborative Forecasts

  • In Setup, under Forecasts Settings, select 'Enable Territory Forecasts' to link territory hierarchy to your forecast rollups."

Step 3: Configure Territory Forecasts

  • In Setup, under Forecasts Settings, select 'Enable Territory Forecasts' to link territory hierarchy to your forecast rollups.

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