The following Salesforce error occurs when users attempt to select the 'Log in to Experience as User' option on a Contact:
Error: Login as Site User "Looks like this portal user is not a member of an experience or your experience is down. Ask your Salesforce admin or channel manager for help."
The error shows up when the affected user profile is not added to the Experience Site Members list.
Please follow the below steps to resolve the issue:
From Setup, in the Quick Find box, enter Feature Settings, and select Feature Settings.
NOTE Search results include profiles that are already part of the site.
If the site is Active and welcome emails are enabled, users with the profiles or permission set you have added will receive a welcome email. The welcome email includes a username and a change password link if it’s sent to an external user who hasn’t logged in to a site yet.
000387741

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