Error 'Your account has been disabled' when trying to update the 'Company Information' page

This error occurs when an Inactive User is still configured as the Default User for a certain area of the application. To resolve this, identify and replace inactive users in Lead, Case, and Web-to-Lead settings.

This issue may occur when an Inactive User is still configured as Default User for a certain area of the application.

Please check the following options:

Default Lead Owner

• Salesforce Classic UI: Setup | Customize | Leads | Lead Settings
• Lightning: Setup | Feature Settings | Marketing | Leads Settings

Default Lead Creator

• Salesforce Classic UI: Setup | Customize | Leads | Web-to-Lead Setup
• Lightning: Setup | Feature Settings | Marketing | Web to Leads settings

Default Case Owner / Automated Case User

• Salesforce Classic UI: Setup | Customize | Cases | Support Settings
• Lightning: Setup | Feature Settings | Service | Support Settings

If an Inactive User is part of any of those, please use an Active User instead. This should resolve the issue.