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New Task Button Is Not Visible When Selecting the Task Tab in Salesforce Lightning Experience

Publiceringsdatum: Jun 2, 2026
Beskrivning

After enabling Salesforce Lightning Experience, users may notice that the New Task button is missing when they click on the Task tab in the Side Navigation Bar. This happens because the New Task button must be explicitly added to the Activity Search Layout by a system administrator. The button is not included in the Lightning Experience interface by default and does not automatically appear after Lightning Experience is enabled.

Lösning

To restore the New Task button in Salesforce Lightning Experience, a system administrator must add the button to the Activity List View Button Layout. Follow the steps below based on your current Setup interface.

Adding the New Task Button in Salesforce Classic Setup

  1. Navigate to Customize > Activities > Activity Search Layouts.
  2. Click Edit next to Activities List View.
  3. Check the New Task [New Task] checkbox.
  4. Click Save.

Adding the New Task Button in Lightning Experience Setup

  1. Navigate to Setup > Object Manager > Activity > List View Button Layout.
  2. Click the dropdown arrow (far right, down arrow) on List View and select Edit.
  3. Check the New Task [New Task] checkbox.
  4. Click Save.

After completing the steps above, the New Task button will be visible when users select the Task tab from the Side Navigation Bar in Salesforce Lightning Experience.

Knowledge-artikelnummer

000387864

 
Laddar
Salesforce Help | Article