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Changes from Automated Process User/System User in Setup Audit Trail

Julkaisupäivä: Feb 26, 2026
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You may observe that the Automated Process User or System User is credited with actions in the Setup Audit Trail or that this user appears in the Last Modified field on certain setup records in your organization. 

Note that the Automated Process User or System User is a built-in system entity, and its settings, permissions or values cannot be modified by administrators or users.
Ratkaisu

 

This is a normal and expected part of how Salesforce maintains an organization. The user exists at the time that an organization is created and may be used by Salesforce to make automated system-level changes in the course of providing services and features present in an organization.


Examples of updates the user may make:
 

Note: This User cannot be deactivated, modified or deleted.

To learn more about the Setup Audit Trail, please refer to Monitor Setup Changes.

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Syncing Automated Process User Timezone

If the Automated Process User timezone does not match the Company Information timezone (which can occur in older organizations), you can force a synchronization without making any configuration changes on the company timezone.

Best Practice :

  • Test in Sandbox to ensure there are no disruption to any custom processes.
  • Once confirmed, perform these steps in production. 

Steps to Sync :

  1. Navigate to Setup > Company Settings > Company Information.
  2. Click Edit.
  3. Scroll to the bottom and click Save (without changing any fields). 

Result : The system will automatically update the Automated Process User timezone to match the Organization default.

Knowledge-artikkelin numero

000387937

 
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Salesforce Help | Article