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Capture JS Console log files

게시 일자: Apr 2, 2026
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When a Salesforce page fails to load or behaves unexpectedly, capturing a JavaScript (JS) Console log from the browser's developer tools helps Support identify client-side errors. This article explains how to capture the console log in Chrome, Firefox, Safari, and Edge.

솔루션

Chrome:

  • Chrome Menu (3 dots on the Top Right corner) -> More Tools -> Developer Tools.
  • To remove the Log docking in the browser, click on the Square Bottom most Left side.
  • In the Tab select "Console" and check the "Preserve Log" checkbox
  • Start reproducing the undesired behavior. 
  • If you see errors or something indicating the cause of the issue, you go to the Dev tool -> right click -> select "Save As". 

Firefox:

  • Press F12
  • In the Tab select "Console" and check the "Preserve Log" checkbox
  • Start reproducing the undesired behavior. 
  • If you see errors or something indicating the cause of the issue, you go to the Dev tool -> right click -> select "Save As". ​

Safari:

  • Click PreferencesAdvanced in the main menu
  • Enable Show Develop menu in menu bar: Now you see a new option 'Develop' appear on the top menu .
  • Choose Show error console
  • Start reproducing the undesired behavior. 
  • If there are errors or something indicating the cause of the issue, go to the Dev tool -> right click -> select "Save As".

Edge:

  • Press F12 on the keyboard.
  • A component appears on the right side of the screen
  • In the Tab select "Console" and an icon for "Preserve Log" 
  • Start reproducing the undesired behavior. 
  • If there are errors or something indicating the cause of the issue, Copy the details and paste on a notepad. 
Knowledge 기사 번호

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Salesforce Help | Article