In Salesforce, a Flow Interview is a running instance of a Salesforce Flow. When a Screen Flow is paused or a Record-Triggered Flow is waiting (for example, waiting for a scheduled path or a Resume element), the platform creates a FlowInterview record to store the interview's state. Over time, these FlowInterview records accumulate in the Paused and Waiting Interviews list (accessible in Setup under Process Automation > Flows or, in Classic, under Build > Create > Workflows & Approvals > Flows).
When the platform limit for paused interviews is reached, new flow executions that attempt to pause may fail with an unhandled fault error. Manually deleting FlowInterview records one at a time is impractical for large volumes — this article describes how to mass delete them using a Salesforce Flow.
Solution 1: Use a Salesforce Flow to Mass Delete Flow Interviews
Follow these steps to create a Flow that mass deletes FlowInterview records:
Important Considerations Before Running the Delete Flow
Once the Flow is created and activated, navigate to the Flow Detail page and click Run to execute the Flow. Note: clicking Run immediately kicks off the Flow and the delete process.
Solution 2: Use Bulk API or Data Loader
As an alternative, the FlowInterview standard object is exposed via the Salesforce REST and SOAP APIs (API version 33.0 and above). Use Salesforce Data Loader or Workbench to query and delete FlowInterview records in bulk. Filter by InterviewLabel containing the API name of the specific process to target only the relevant records.
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