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Request or Unsubscribe to Salesforce Marketing Email Communications

Publish Date: Feb 24, 2025
Description

It is possible to opt in or unsubscribe to Sales and Marketing emails sent from Salesforce.

Resolution

How to opt in through the Salesforce Preference Center:

  1. Use this link to request your preference center access: https://cloud.mail.salesforce.com/signup
  2. Enter your email address. You will receive an email with a link to your email preference center. Click on the ‘Preference Center’ button in the email.
  3. Select your desired preferences for marketing email communications on the page and select 'SUBMIT PREFERENCES' to save.

 

How to unsubscribe to Salesforce Marketing communications:

  1. Go to https://cloud.mail.salesforce.com/unsubscribe
  2. Enter your Email Address and click “Submit”


NOTE: Please be aware that opting out of Marketing communications does not affect your receipt of business communications that are important to your interaction with Salesforce, such as support/service communications, security updates, event registration updates, or account management communications.

Knowledge Article Number

000388684

 
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