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Marketing Cloud Engagement | File Transfer Activity: Time Zone Behavior When Using Wildcards in File Naming Patterns

Veröffentlichungsdatum: Jul 31, 2025
Beschreibung

When using wildcards in the File Naming Pattern of a File Transfer activity, the resolved date in the file name is determined by the configured time zone. Because Marketing Cloud operates on CST (UTC-6), the date reflected in the file name may differ from the local date in your time zone.

Lösung

In the "File Naming Pattern," you can use wildcards such as %%Year%%, %%Month%%, and %%Day%%, but you need to consider the time zone as follows:

For example, if you specify the file naming pattern: %%Year%%%%Month%%%%Day%%.csv, executing it at 14:00 JST on 10/23 corresponds to 23:00 CST on 10/22. Therefore, the file named 20191022.csv, instead of 20191023.csv, will be processed as the target for import.

Furthermore, if a file containing the specified date in its name is not found, the system will continue by searching for the most recently dated file and target that file instead.

For instance, if the intended target file was 20191023.csv but that file did not exist, and the previous day's file 20191022.csv was present, it will execute the process targeting this file.

If the "Use Local Time Zone Setting" checkbox is turned on, it will execute according to the time zones configured below.

 

1.When Running an Automation

Automations run in the timezone of the account (Business Unit).

Where to configure:
Set this under Setup | Administration | Company Settings | Account Settings | Timezone.
Note:
After changing the account timezone, the update may take time to take effect. Allow up to one hour for the change to be reflected. If the automation does not behave as expected after the timezone change, wait a few hours and try again.
 

2.When Running an Activity Individually

Activities run in the timezone of the user.

Where to configure:
Go to Setup | Administration | Users | Users, open the individual user record, and check the Timezone field for that user.
 
Important:
If no timezone is selected, Marketing Cloud uses the default timezone of CST (UTC-6).
 
Nummer des Knowledge-Artikels

000388775

 
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Salesforce Help | Article