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Close Case Page Layout Availability in Salesforce Lightning

Julkaisupäivä: Apr 9, 2025
Kuvaus

There is no close case button in the Lightning experience on the Case object.

Ratkaisu

The Close Case Layout will only display when using the 'Close Case' button.

Note: The 'Close Case' button is only available in Salesforce Classic.

There is currently an idea for adding the Close Case button and Close Case page layout as an option in future releases. Please see the idea, which is currently in development: Close Case button/page in Lightning Experience.

Knowledge-artikkelin numero

000388793

 
Ladataan
Salesforce Help | Article