Loading

Close Case Page Layout Availability in Salesforce Lightning

게시 일자: Apr 9, 2025
상세 설명

There is no close case button in the Lightning experience on the Case object.

솔루션

The Close Case Layout will only display when using the 'Close Case' button.

Note: The 'Close Case' button is only available in Salesforce Classic.

There is currently an idea for adding the Close Case button and Close Case page layout as an option in future releases. Please see the idea, which is currently in development: Close Case button/page in Lightning Experience.

Knowledge 기사 번호

000388793

 
로드 중
Salesforce Help | Article