Public Trailhead Reporting with Salesforce Identity for Enablement

Since Salesforce Identity for Enablement prevents public Trailhead activity from syncing to your enablement org, you need to set up Trail Tracker in a separate standard Salesforce org to track public Trailhead badges and progress. This workaround allows you to maintain reporting capabilities while using Salesforce Identity for Enablement.

Before you begin, complete these prerequisites.

• To confirm which authentication provider has been configured, check which items are available in your profile user menu. The available items differ depending on your authentication provider. To learn more, see the Salesforce Help topic, Enablement Site User Menu Items.
• If you have not already enabled an authentication provider, review the considerations for choosing an authentication provider. 

If Salesforce Identity for Enablement is already enabled and you need to report on public Trailhead badges, complete these steps.

1. Install the Trail Tracker app in another Salesforce org that does not have Salesforce Identity for Enablement enabled.
2. Add users to the Salesforce org
3. Connect users to Trailhead
   For users with existing Trailhead accounts: have them connect their Salesforce org referenced in step 1.
   For users without Trailhead accounts: Doesn't have an existing Trailhead account, have them sign up to Trailhead using their Salesforce org credentials referenced in step 1.
4. Wait for the daily sync to occur to see learning progress.