Roles Needed to Launch myTrailhead

Depending on whether learning management is centralized or decentralized, how much content you intend to publish, and how much automation you want to build - you may have a need for a variety of roles to execute tasks for managing myTrailhead. But to get started on your rollout, you only need a minimum of two resources.

Salesforce Administrator

• What they’ll do: Setup and configure myTrailhead, assign permission sets, integrate myTrailhead with your Salesforce org, build automated change management and business process functionality your Salesforce or based on the learning & enablement professional’s requirements.
• Skill sets: Building solutions using Salesforce products. This is typically a member of your existing Salesforce Admin team that’s already familiar with your Salesforce org.

Learn More:
myTrailhead Configuration
Install the Trail Tracker App

Enablement manager

• What they’ll do: Determine the learning strategy, restructure content so that it is optimized for myTrailhead, utilize a suite of myTrailhead publishing tools to format and publish content, determine overall change management strategy, and partner with the Salesforce Administrator to provide requirements on ways to surface myTrailhead learning in your Salesforce org to drive learning in the flow of work.
• Skill sets: Creative writing, project management, change management, and comfortable with new technology.

See Also:
To learn more about additional types of roles, see the myTrailhead roles documentation.