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Marketing Cloud - An error occurred when creating CloudPage

Udgivelsesdato: Jan 22, 2025
Beskrivelse

Sometimes, after creating CloudPages in the past, a message saying an error occurred can be encountered. This will be displayed with a spinning wheel after clicking Save on the Create Content screen.

Løsning

This likely means that the Site Key is being re-used. If a Site Key is re-used after a previous page using the same key has been deleted, this error prompt will occur. To avoid this error in the future, if you are going to re-use a Site Key, ensure that you change the said key or append text to the key prior to deleting it.   

Vidensartikelnummer

000388883

 
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Salesforce Help | Article