Deleting a Salesforce Queue That Is Associated to a List View Also Deletes the List View

What Happens When You Delete a Queue

When a Queue is deleted in Salesforce, all associated List Views are also automatically deleted.

This applies to:

1. List Views that were automatically created when the Queue was initially set up.

2. List Views that were manually associated with the Queue through the Salesforce UI.

This is expected product behavior.

Note: List Views associated with a Queue cannot be recovered automatically once the Queue has been deleted.

Workaround: Preserve Your List Views Before Deleting a Queue

If you need to retain the configuration of a List View before deleting a Queue:

1. Navigate to the List View associated with the Queue.

2. Record the List View's filter criteria, visible fields, and any relevant settings.

3. Delete the Queue if required.

4. Recreate the List View manually after the Queue has been removed.

Alternatively, consider renaming or deactivating the Queue instead of deleting it if preserving the associated List View is important.