If a user deletes a Contact record from Salesforce and the deleted Contact is still available in the Gmail or Outlook Salesforce_Sync folder, the syncing feature recreates the deleted Contact and vice versa.
This behavior is working as designed.
When a user is assigned to sync their Contact using Einstein Activity Capture or Lightning Sync both ways, deleting it in only one calendar application causes contact recreation or duplicates in the other calendar application depending on the user configuration settings.
The Einstein Activity Capture and Lightning Sync configurations do not include an option to sync contact deletes when using the both ways direction.
Automatically removing Contacts from Salesforce can impact your sales data. Rather than deleting the Contact in Salesforce, we recommend that the Contact Status field is updated to indicate when a Contact has left a company, is deceased, and so forth. Another option is to manually remove the Contact on both calendar applications if deletion is required.
Note: If Contacts are being synced with the 'All Contacts' filter, the deleted Contact should be wiped out in all Salesforce_Sync Folder of all syncing users to avoid duplicates.
See Also
Stop duplicate Contacts created by Einstein Activity Capture
000389076

We use three kinds of cookies on our websites: required, functional, and advertising. You can choose whether functional and advertising cookies apply. Click on the different cookie categories to find out more about each category and to change the default settings.
Privacy Statement
Required cookies are necessary for basic website functionality. Some examples include: session cookies needed to transmit the website, authentication cookies, and security cookies.
Functional cookies enhance functions, performance, and services on the website. Some examples include: cookies used to analyze site traffic, cookies used for market research, and cookies used to display advertising that is not directed to a particular individual.
Advertising cookies track activity across websites in order to understand a viewer’s interests, and direct them specific marketing. Some examples include: cookies used for remarketing, or interest-based advertising.