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Omniscript Button Not Appearing on Page Layout

Fecha de publicación: Oct 13, 2022
Descripción
After adding a Vlocity Action with an Omniscript to a page layout, the Omniscript button is appearing blank and the area is empty for specific users. System Administrators are able to access as expected. This is happening even when the profiles have access to the Vlocity Omniscript and Vlocity Action objects.
Solución

Make sure specific profiles have access to the Apex Classes that include Vlocity OmniScripts and Vlocity Actions. 

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Número del artículo de conocimiento

000389383

 
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Salesforce Help | Article