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Buttons in Mobile View of Content Builder Disappear

게시 일자: Sep 5, 2023
상세 설명
In Content Builder, Button Content Block is visible in the Desktop preview of email, but disappears after switching to Mobile View.

This is likely do to the default color of the Button itself in Mobile preview. The Button defaults to white for Mobile preview, so if the Button is red and the text is white, in the desktop preview it will show fine, once you go to Mobile preview, you will have a white button with white text (the button disappears).
솔루션

To Allow Button to Appear in Mobile View

  1. Navigate to Content Builder
  2. Click into Email
  3. Click Edit to Edit Content
  4. Navigate to Design
  5. Under Mobile Styles
  6. Navigate to Buttons
  7. Update Font color from white
WorkAround: 

Edit the HTML for the button and add "!important" to the CSS color property for the button to overwrite the media query which would overwrite the button on mobile. 

Example:

style=" font-size: 16px; font-family: Arial, helvetica, sans-serif; color: #FF0000 !important;"


Note: This is found to be a BUG. Please follow the KnownIssue for updates.
Knowledge 기사 번호

000389424

 
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Salesforce Help | Article