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Why is confetti not showing when stage is reached

Fecha de publicación: Apr 3, 2026
Descripción
After the administrator has enabled confetti in the Path settings, when users reach the milestone to show confetti they may not be seeing it. This is due to their computer settings that don't allow for animations to be run.
Solución

Change the reduced motion settings in the OS settings:

Mac

On Mac, navigate to System Settings -> Accessibility > Display, then ensure "Reduce motion" is not toggled on.

Windows

On Windows, it is “Control Panel > System and Security > System > Advanced System Settings > Performance settings > Visual effects” and the checkbox "Animate controls and elements inside windows"

If the above does not resolve the issue, also try enabling "Adjust for best appearance" option for Visual effects.

 

Número del artículo de conocimiento

000389603

 
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Salesforce Help | Article