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Data 360: Extract Mode and Refresh Mode Settings are Not Editable for Marketing Cloud Data Extension Data Streams

Дата публикации: Dec 4, 2025
Описание

The steps to create a data stream in Data 360 to ingested data from a Marketing Cloud Data Extension are outlined in Create a Data Stream from a Marketing Cloud Data Extension. This document outlines the options available for the Refresh Mode and Extract Mode settings. After the data stream is created, you will notice that you cannot edit the Refresh Mode and Extract Mode settings.

This point is confirmed in the following note from the Create a Data Stream from a Marketing Cloud Data Extension Help Documentation:
"NOTE If the Data Extension has already been extracted from Marketing Cloud previously, the Data Extension Extract Mode and Refresh Mode aren’t editable."

Even if you delete the data stream and attempt to create the data stream again, when you select a Data Extension that was previously ingested these settings are pre-populated and cannot be edited.

Решение

As it is confirmed that editing the Extract Mode and Refresh Mode is not currently supported, if you have a requirement to change these settings you would need to attempt to follow either of these options:

  • Create a new data extension in Marketing Cloud to be used instead of the data extension that has already been ingested via an existing data stream. Use this new data extension in place of the existing data extension for processes you have configured in Marketing Cloud and create a new data stream in Data 360 to ingest this data extension.
  • Rename your existing data extension in Marketing Cloud and then delete the previous data stream in Data 360. Then, you will able to create a new data stream in Data 360 with different settings to ingest the renamed data extension. Note: if you follow this option and then create a new data extension with the same name as a data extension that was already ingested via a Marketing Cloud data extension data stream, the Refresh Mode and Extract Mode settings are still pre-populated with the options chosen when a data stream for a data extension with that name was first created. 
Номер статьи базы знаний

000389679

 
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Salesforce Help | Article