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Using Outlook Calendar Sync or Google Apps Sync with Salesforce Maps Schedule

Fecha de publicación: Sep 24, 2026
Descripción

Salesforce Map's new Schedule syncs with your Salesforce Calendar. For that reason, if you use Salesforce for Outlook or Google Apps with your Salesforce calendar, those events can be updated in Salesforce Maps as well. Moreover, changes to your events within Salesforce Maps can be synced to Salesforce and therefore over to Outlook or Google, depending on how you have those integrations are configured.

Solución

Salesforce with Outlook and Google Apps Sync

These instructions below can help you configure your own Salesforce organization with Outlook or Google Apps.

Setting Up Calendar Sync for Salesforce Maps Schedule

Once your Salesforce organization is connected to Outlook or Google Apps, use the dedicated Calendar Sync setup article to configure the sync between your Salesforce Calendar and Salesforce Maps Schedule. If events created in Salesforce Maps aren't syncing to your Outlook or Google calendar, see the troubleshooting article below.

Número del artículo de conocimiento

000389849

 
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Salesforce Help | Article