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Receive multiple identity verification emails at initial login attempt or when resetting password

Julkaisupäivä: Nov 22, 2023
Kuvaus

Customers report receiving multiple identity verification emails at initial login attempt or when resetting password,

Ratkaisu

Check the email content link to see if they have an extra URL prefix:
https://urldefense.proofpoint.com/v2/url?u=  

As a security feature, the Proofpoint URL Defender has included this prefix. The customer may either add the salesforce.com domain to the allow exception list in the Proofpoint URL Defender Configure option or engage directly with Proofpoint support.

Knowledge-artikkelin numero

000390294

 
Ladataan
Salesforce Help | Article