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Receive multiple identity verification emails at initial login attempt or when resetting password

Дата публикации: Nov 22, 2023
Описание

Customers report receiving multiple identity verification emails at initial login attempt or when resetting password,

Решение

Check the email content link to see if they have an extra URL prefix:
https://urldefense.proofpoint.com/v2/url?u=  

As a security feature, the Proofpoint URL Defender has included this prefix. The customer may either add the salesforce.com domain to the allow exception list in the Proofpoint URL Defender Configure option or engage directly with Proofpoint support.

Номер статьи базы знаний

000390294

 
Загрузка
Salesforce Help | Article