Error 'Your access to salesforce.com has been disabled by your system administrator' on Log In

The affected user will need to contact their Salesforce administrator and have their user re-activated. System administrators can also perform this task from the Salesforce mobile app.

Steps to Reactivate a User

For System Administrators:

1. From Setup, enter Users in the Quick Find box, then select Users.
2. Click Edit next to a user’s name.
3. Select the Active checkbox and then click Save.

Notes

• You can check Setup Audit Trail for a log entry to see who deactivated the user. Please note that logs are only recorded for the past 180 days.
• Login attempts of deactivated users aren’t recorded in Setup Audit Trail.