Ownership of records created by Einstein Bot

When a chat is initiated from an Einstein Bot, Pre-Chat records (like Case) will get automatically created and owned by the Automated Process user. 
This is expected behavior as the Bot will run as the Automated Process user.

For Chat Transcript, the initial owner will be the queue (as per button configuration) while the visitor is still interacting with chatbot. If the chat is ended before transferring to an agent, then the chat transcript owner changes to Automated process. 

In case the visitor transfer the Bot to an Agent, this will change the ownership of the Chat Transcript to the agent. Even if the owner rejects the chat or pushed time out, the transcript owner will remain the agent unless it routes to another agent in which case the ownership changes to the new agent. The related Case and Contact records will remain under the Automated Process user.