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What should I do if my B2C Commerce sandbox is down?

Fecha de publicación: Apr 11, 2025
Descripción
The sandbox is unreachable when connecting via browser or UX Studio.
Solución

Restart the sandbox as outlined in Start, Stop, and Restart Instances in Control Center. If the problem remains after the restart, please review My B2C Commerce sandbox is slow, what can I do?.

Número del artículo de conocimiento

000391554

 
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Salesforce Help | Article