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Salesforce Outlook Integration Prompts For Permission to Open a Page Because of Browser Settings

Data pubblicazione: Feb 17, 2025
Descrizione

A popup in the Outlook Integration side panel can show up even when the browser's popup blocker is already disabled.  The message displays as follows: 

"Open this page?  Because of your browser settings, we need your permission to open... in a new tab. To prevent this message from displaying in the future, disable your browser’s popup blocker."

Note: The popup may still appear even after disabling the browser’s popup blocker.

Steps to Reproduce:

  1. Open email in Outlook
  2. Open Salesforce 'VIEW'
  3. Click on any of the matching records
  4. Click on the up arrow icon to open the record in Salesforce
Risoluzione

Select Open to navigate to the item.

This is currently working as expected. We plan to improve this behavior in a future release. 

Numero articolo Knowledge

000391911

 
Caricamento
Salesforce Help | Article