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Task notifications are sent twice to users in Lightning Experience when changing ownership

게시 일자: Apr 23, 2024
상세 설명
When changing the “Assigned To” field on a task to transfer ownership to another user, customers may report that users receive two email notifications about the update instead of one. This can occur when the field is updated manually or using Process Builder.
솔루션

Open a case with Salesforce Customer Support and mention the Work Item W-5158938 with subject: Fix email notifications for assigned tasks in LEX.

Knowledge 기사 번호

000392074

 
로드 중
Salesforce Help | Article