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Marketing Cloud Engagement - Required Information and Considerations for Sender Authentication Package (SAP) Copy Requests

Publish Date: Dec 8, 2025
Description

A purchased SAP can be shared across Business Units under the same Enterprise Business Unit.
This document explains how to submit a support request to share a Sender Authentication Package (SAP) across multiple Business Units under the same Enterprise Business Unit.

Resolution
To request an SAP copy, confirm the information below and submit a request through the Salesforce Help site.

[Request Timing]
  • Submit the request after creating the new Business Unit.
Note: If you have purchased an SSL certificate, request the SAP copy after the SSL certificate setup is complete.
 
[Required Information]
  • SAP domain
  • MID of the source Business Unit
  • MID of the destination Business Unit
  • Should the CloudPages domain also be available in the destination Business Unit?: Yes / No
    (Note: Selecting "Yes" applies the CloudPages domain at the Enterprise level.)
  • Copy the sending IP address configuration?: Yes / No
[Important Considerations]
  • Only one SAP can be applied per Business Unit. Applying multiple SAPs to a single Business Unit is not supported.
  • The CloudPages domain can only be applied at either the Enterprise level or a single Business Unit level.
  • SAP copy operations require several business days. Submit your request with sufficient lead time.
Knowledge Article Number

000392079

 
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Salesforce Help | Article