Loading
PHP 취약성 모니터링 현황에 대해더 많이 읽기

'Related to Salesforce' Email Category Doesn't Show Up on Already Logged Emails in Outlook Integration

게시 일자: Sep 22, 2026
상세 설명


The Email category 'Related to Salesforce' doesn't show up on already logged emails in the mailbox using Salesforce Outlook Integration.

솔루션

This article explains why the 'Related to Salesforce' category doesn't appear on some emails logged with Salesforce Outlook Integration.

Why This Happens

This is working as designed. The category tag 'Related to Salesforce' only appears if the user logged the email from their Inbox or Sent Items after sending it. If the user logged the email on send, the category 'Related to Salesforce' does not show up on the email.

Knowledge 기사 번호

000392176

 
로드 중
Salesforce Help | Article