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Handling a Critical Bug for Salesforce Messaging for Web

Дата публикации: Jun 4, 2026
Описание

After Salesforce pushes a critical bug fix for Messaging for Web (Enhanced/Embedded Deployment), the fix is not automatically applied to existing Embedded Service Deployments. Customers must manually republish their deployment to receive the update.

Решение

Steps to Republish the Embedded Service Deployment-

1. Log in to Setup. 2. Navigate to Embedded Service Deployments. 3. Click on your Messaging for Web deployment. 4. Click Publish. 5. Confirm the publish action and wait for completion. 

Screenshot showing the Publish button in Embedded Service Deployment settings."

Messaging For Web Screenshot (2).png 
 

Дополнительные ресурсы

Configure an Enhanced Web Chat Deployment

https://help.salesforce.com/s/articleView?id=service.miaw_configure_web_deployment_1.htm&type=5

Номер статьи базы знаний

000392199

 
Загрузка
Salesforce Help | Article