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Enable or Disable Private Event Syncing for Einstein Activity Capture

Publiceringsdatum: Mar 6, 2026
Beskrivning

When users are using Einstein Activity Capture (EAC) for event syncing, they can tag events as Private. Admins can either allow these private events to sync or disable the private event syncing for these users.

NOTE: This setting doesn’t apply to the events that are being captured from user's EAC connected accounts to Salesforce

Tip: The term capture refers to data that’s added to Salesforce from the connected Microsoft of Google account. For example, captured data is added to the timeline of related Salesforce records and is used to generate insights and engagement details, but captured data isn’t used to create Salesforce records.

Lösning

Admin can enable or disable the "Sync private events" setting in the configuration.
 
  1. Click Setup
  2. Navigate to Einstein | Einstein Sales | Einstein Activity Capture | Settings
  3. Edit the configuration that the user is assigned to
  4. Click Advanced Sync Settings
  5. Select or deselect Sync private events
  6. Save.

 
Knowledge-artikelnummer

000392320

 
Laddar
Salesforce Help | Article