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Apache Log4j2 Vulnerability With Salesforce Products

게시 일자: Feb 22, 2025
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UPDATE 1/10/22: Salesforce-owned services and third-party vendors have been patched to address the issues currently identified in CVE-2021-44228 and CVE-2021-45046. 

As part of our ongoing vulnerability management process, Salesforce will continue to monitor and implement additional remediation actions as appropriate to ensure Salesforce-owned systems are patched against the security issues identified in CVE-2021-44228 and CVE-2021-45046. We will continue to follow our vulnerability management process and monitor for any changes referenced in CVE-2021-44228, CVE-2021-45046, CVE-2021-4104, CVE-2021-45105 and CVE-2021-44832. 

In addition, we have implemented detection and monitoring to alert for any potential exploitation attempts through our continuous detection and monitoring systems. If Salesforce becomes aware of unauthorized access to Customer Data, we will notify impacted customers without undue delay.

For details specific to individual services, see below. 
 

Product

Status

Sales Cloud

Sales Cloud was affected by CVE-2021-44228 and CVE-2021-45046. Salesforce-owned services and third-party vendors have been patched to address the issues currently identified in CVE-2021-44228 and CVE-2021-45046.

Service Cloud

Service Cloud was affected by CVE-2021-44228 and CVE-2021-45046. Salesforce-owned services and third-party vendors have been patched to address the issues currently identified in CVE-2021-44228 and CVE-2021-45046.

Experience (Community) Cloud

Experience Cloud was affected by CVE-2021-44228 and CVE-2021-45046. Salesforce-owned services and third-party vendors have been patched to address the issues currently identified in CVE-2021-44228 and CVE-2021-45046.

B2C Commerce Cloud

B2C Commerce Cloud was affected by CVE-2021-44228 and CVE-2021-45046. Salesforce-owned services and third-party vendors have been patched to address the issues currently identified in CVE-2021-44228 and CVE-2021-45046. 

Analytics Cloud

Analytics Cloud was affected by CVE-2021-44228 and CVE-2021-45046. Salesforce-owned services and third-party vendors have been patched to address the issues currently identified in CVE-2021-44228 and CVE-2021-45046. 

Force.com

Force.com was affected by CVE-2021-44228 and CVE-2021-45046. Salesforce-owned services and third-party vendors have been patched to address the issues currently identified in CVE-2021-44228 and CVE-2021-45046. 

The Data Loader tool has been patched to address the issues currently identified in CVE-2021-44228 and CVE-2021-45046. Make sure that you are using Data Loader version 53.0.2 or later. Follow the steps described here to download the latest version of Data Loader.  

Social Studio

Social Studio was affected by CVE-2021-44228 and CVE-2021-45046. Salesforce-owned services and third-party vendors have been patched to address the issues currently identified in CVE-2021-44228 and CVE-2021-45046. 

Datorama

Datorama was affected by CVE-2021-44228 and CVE-2021-45046. Salesforce-owned services and third-party vendors have been patched to address the issues currently identified in CVE-2021-44228 and CVE-2021-45046. 

Pardot

Pardot was affected by CVE-2021-44228 and CVE-2021-45046. Salesforce-owned services and third-party vendors have been patched to address the issues currently identified in CVE-2021-44228 and CVE-2021-45046. 

Data.com

Data.com was affected by CVE-2021-44228 and CVE-2021-45046.  Salesforce-owned services and third-party vendors have been patched to address the issues currently identified in CVE-2021-44228 and CVE-2021-45046.

Heroku

Heroku is reported to not be affected by the issues currently identified in CVE-2021-44228 or CVE-2021-45046. 

Marketing Cloud

Salesforce-owned services within Marketing Cloud are not affected by the issues currently identified in CVE-2021-44228 or CVE-2021-45046. Third-party vendors have been patched to address the security issues currently identified in CVE-2021-44228 or CVE-2021-45046. 

MuleSoft (Cloud)

MuleSoft (Cloud) was affected by CVE-2021-44228 and CVE-2021-45046. Mulesoft services, including dataloader.io, have been updated to mitigate the issues currently identified in CVE-2021-44228 and CVE-2021-45046. Please see additional details here.

MuleSoft (On-Premise)

MuleSoft (On-Premise) was affected by CVE-2021-44228 and CVE-2021-45046. Salesforce-owned services and third-party vendors, including Private Cloud Edition (PCE) and Anypoint Studio, have a mitigation in place to address the issues currently identified in CVE-2021-44228 and CVE-2021-45046. Please see additional details here. 

ClickSoftware (As-a-Service)

ClickSoftware (As-a-Service) was affected by CVE-2021-44228 and CVE-2021-45046. Salesforce-owned services and third-party vendors have been patched to address the issues currently identified in CVE-2021-44228 and CVE-2021-45046. 

ClickSoftware 

(On-Premise)

ClickSoftware (On-Premise) was affected by CVE-2021-44228 and CVE-2021-45046. Salesforce-owned services and third-party vendors have been patched to address the issues currently identified in CVE-2021-44228 and CVE-2021-45046. Additional details are available here.

Tableau (Online)

Tableau Online was affected by CVE-2021-44228 and CVE-2021-45046. Services have been patched to mitigate the issues currently identified in both CVE-2021-44228 and CVE-2021-45046.

Tableau (On-Premise)

Tableau (On-Premise) was affected by CVE-2021-44228 and CVE-2021-45046. Patches to address the issues currently identified in both CVE-2021-44228 and CVE-2021-45046 are available for download. Additional details are available here.

Slack

Slack was affected by CVE-2021-44228 and CVE-2021-45046. Salesforce-owned services and third-party vendors have been patched to address the issues currently identified in both CVE-2021-44228 and CVE-2021-45046.  Additional details are available here.

Evergage (Interaction Studio)

Evergage (Interaction Studio) was affected by CVE-2021-44228 and CVE-2021-45046. Salesforce-owned services and third-party vendors have been patched to address the issues currently identified in CVE-2021-44228 and CVE-2021-45046. 

Quip

Quip was affected by CVE-2021-44228 and CVE-2021-45046. Salesforce-owned services and third-party vendors have been patched to address the issues currently identified in CVE-2021-44228 and CVE-2021-45046. 

Philanthropy Cloud

Philanthropy Cloud was affected by CVE-2021-44228 and CVE-2021-45046. Salesforce-owned services and third-party vendors have been patched to address the issues currently identified in CVE-2021-44228 and CVE-2021-45046. 

AppExchange

AppExchange applications that consist of only native Apex code are not considered vulnerable based on currently available information. We have notified the developers to ensure that the services supporting AppExchange applications have been mitigated against the issues currently identified in CVE-2021-44228 and CVE-2021-45046.


As noted above, while we will continue to monitor for changes and implement additional remediation actions as necessary, this will be the final update provided here. We appreciate your trust in us as we continue to make your success our top priority.
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