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Zoom Integration System Requirements

Date de publication: Jun 16, 2026
Description

This article outlines the system requirements for enabling and using the Zoom Integration with Salesforce. The Salesforce Zoom Integration allows users to start and join Zoom meetings directly from Salesforce records.
Meeting these prerequisites is necessary before an administrator can enable the Zoom Integration feature in a Salesforce org.

Résolution
The following requirements must be met before enabling the Salesforce Zoom Integration in your org.

Salesforce Edition Requirements

The Salesforce Zoom Integration is available in the following Salesforce editions:
  • Enterprise Edition
  • Performance Edition
  • Unlimited Edition
  • Developer Edition
The Zoom Integration is NOT available in Professional Edition or Essentials Edition without an add-on.

Required Permissions

Users who will use the Zoom Integration must be assigned the Zoom Integration User permission set. Administrators enabling the integration must have the Customize Application permission.

Enabling the Zoom Integration

  1. Navigate to Setup > Integrations > Zoom Video Conferencing.
  2. Toggle Enable Zoom Integration to On.
  3. Follow the OAuth authorization prompts to connect your Zoom account to Salesforce.
  4. Assign the Zoom Integration User permission set to the users who need access.
If users encounter issues connecting their Zoom account after the integration is enabled, refer to the Troubleshoot Connecting Your Zoom Account article in the Additional Resources section.
Numéro d’article de la base de connaissances

000392362

 
Chargement
Salesforce Help | Article