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Help Agent Performance Degradation

Edit Lightning Email Template

Publish Date: Oct 13, 2022

Resolution

Steps to edit a Lightning email template

Click the app launcher icon.
On 'Search apps and items' field, enter email templates then click it from the results.
Select the email template you want to edit.
On the top-right corner of the template selected, click Edit.
Apply your desired changes and click Save.

See also:
Create an Email Template in Lightning Experience
Delete a Lightning email template

Knowledge Article Number

000392607

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