How to Initiate a Legal Hold on Your Quip Site

What Legal Hold Does

When legal hold is active:

• Trash contents are not permanently deleted — the 30-day automatic purge is suspended
• Administrators retain access to all deleted content in the trash for the duration of the hold
• Users can still edit documents, move content to trash, and change personal settings — their experience is otherwise unchanged
• Legal hold does not prevent users from making edits or deleting documents — it only prevents permanent deletion

Example: A company's legal team receives an eDiscovery request covering all internal documents from the past 18 months. The Quip administrator enables legal hold immediately to ensure no Quip documents are permanently deleted during the litigation period — even if employees delete them during normal business operations.

How to Enable Legal Hold

1. Open the Quip Admin Console.
2. Navigate to Settings > Site Settings.
3. Toggle on Legal Hold.
4. Legal hold takes effect immediately. All trash contents are preserved from this point forward.

How to Disable Legal Hold

1. In the Quip Admin Console, navigate to Settings > Site Settings.
2. Toggle off Legal Hold.

Warning: Once legal hold is disabled, the normal 30-day trash purge process resumes. Any content in the trash that has exceeded 30 days may be permanently deleted shortly after the hold is lifted. Export or preserve any critical content before disabling legal hold.

Accessing Content During a Legal Hold

Administrators can access trash contents by navigating to Admin Console > Site Members and using the admin document search to find content that has been deleted. For large-scale content preservation or eDiscovery export, contact Quip Support for assistance with bulk export options.