Salesforce Maps Patch Release Notes

Salesforce Maps v260.20

Date Pushed: May 11, 2026

The Maps package is now v260.20 and was released to sandbox on May 11, 2026.

Fixed List View distance calculation showing meters instead of user's configured unit (miles/km). Known Issue
Fixed Permission Group settings regression with missing "Allow User Override" toggle and addressed sunset feature references. Known Issue
Fixed Mobile V2 route waypoint names overflowing instead of truncating with ellipsis.

Salesforce Maps v260.18

Date Pushed: April 27, 2026

The Maps package is now v260.18 and was released to sandbox on April 27, 2026

The Maps package is now v260.18 and will be released to Production Group 1 on May 4, 2026 and Production Group 2 on May 11, 2026.

Fixed an issue where folder permission checks failed to continue processing remaining folders when the assigned user record wasn't visible. Folders with inaccessible user records are now correctly marked as inaccessible, and related async errors are reported reliably.
Fixed an issue where the Data Layer Configuration page in Maps Settings failed to load, displaying an empty state with no data layers due to an API routing error that directed calls to a legacy endpoint instead of Hyperforce. Known Issue
Fixed an issue where dependent picklists in Custom Disposition forms and Click to Create field sets displayed no values when Enhanced Mobile User Experience (EMUE) was enabled, due to a missing getElementByIdCS function in the Visualforce framework initialization within the EMUE container. Known Issue
Fixed an issue where cloning a marker layer under a Corporate subfolder failed with a field integrity exception when the source layer retained its original maps__User__c value after being moved from a personal folder to a Corporate subfolder. Known Issue

Salesforce Maps v260.16

Date Pushed: April 13, 2026

The Maps package is now v260.16 and will be released to Production Group 1 on April 20, 2026 and Production Group 2 on April 27, 2026.

The Maps package is now v260.16 and was released to sandbox on April 13, 2026

Fixed an issue that caused an incorrect URL redirect when accessing records from a Nearby Map component embedded in an Experience Cloud site. Known Issue

Salesforce Maps v260.13.1

Date Pushed: April 2, 2026

The Maps package is now v260.13.1 and was released to sandbox on April 2, 2026

This package only contains fixes for Maps, Territory Planning, and Maps Advanced.

Fixed an issue where the Custom Actions page failed to load and showed an error when no custom Aura components existed, due to missing error handling for empty results. Known Issue
Fixed an issue where addresses with special characters failed to geocode due to improper encoding in UI requests.
Fixed an issue where Maps pages failed to load for users due to missing field-level permissions required by newly introduced security access checks.

Fixed an issue where the "Plot on App Startup" setting couldn’t be enabled or disabled in Mobile V2, preventing users from controlling layer behavior on app launch. Known Issue
Added enhanced security checks. If your organization is managing access to Maps via custom permission sets, please ensure those include read access to all fields on the SettingsGroup__c object. See Methods for Managing Access to Salesforce Maps Products for details.

Salesforce Maps v260.10

Date Pushed: March 23, 2026

This package only contains fixes for Maps, Territory Planning, and Maps Advanced.

Fixed a bug where race conditions could lead to duplicate travel records for a single activity. Known Issue

Salesforce Maps v260.6

Date Pushed: February 23, 2026

This package only contains fixes for Maps, Territory Planning, and Maps Advanced.

Fixed an issue where the Recent tab failed to load layers if a user lacked explicit permissions for a layer's top-level folder. Known Issue
Fixed an issue where "Plot on Load" layers saved in top-level folders, such as Corporate or Personal, failed to appear on the Recent tab. Known Issue
Fixed an issue where the Edit button was missing from the layer card immediately after saving and plotting a new marker layer. Known Issue
Date values in marker layer display options may shift to a previous day after saving due to time zone conversion errors. Known Issue
Resolved an issue where route waypoints and schedule events opened in the same tab, ignoring the "Open links in a new tab" setting. Known Issue
Resolved an issue where changing the "Field to base style on" incorrectly disabled the "Assign Colors and Shapes for Unspecified Values" setting for marker layers.
Resolved an issue where Assignment Plan runs could remain stuck in a "Queued" status if a system rate limit prevented the associated background job from being created.
Record counts within a boundary may vary depending on the zoom level when plotting high-density marker layers. Known Issue
Fixed a Windows-specific UI glitch where map selection crosshairs persisted after opening the browser's search dialog. Known Issue
Resolved an issue where exported KML files displayed "null" for marker names instead of the correct record labels. Known Issue

Salesforce Maps v258.19

Date Pushed: December 23, 2025

This patch doesn't apply any updates for Salesforce Maps. Updates are for Territory Planning only.

Salesforce Maps v258.17

Date Pushed: December 9, 2025

This patch doesn't apply any updates for Salesforce Maps. Updates are for Territory Planning only.

Salesforce Maps v258.12

Date Pushed: November 18, 2025

Changes to the Default Event Duration setting were ignored. Known Issue
The heat map appeared to fade when you zoomed in, even when the Fade Heat Map with Zoom option was turned off. Known Issue

Salesforce Maps v256.14.2

Date Pushed: September 16, 2025

This patch didn't require updates for Salesforce Maps, but it did for Territory Planning.

Salesforce Maps v256.13

Date Pushed: August 19, 2025

Using the Log a Call feature let reps create records even though required fields didn't include entries. Known Issue
Markers appeared in mass actions even without the Markers Are Visible option selected. Known Issue
Errors resulted when the radius was set to a decimal value that's less than 1.
Errors appeared when loading a layer that runs the filterActivityCriteria method. Known Issue
Salesforce Maps used an obsolete URL for the email template. Known Issue
When events didn't load correctly on the Schedule tab, Salesforce Maps didn't display an error. Known Issue

Salesforce Maps v256.11

Date Pushed: August 5, 2025

This patch didn't require updates for Salesforce Maps, but it did for Territory Planning.

Salesforce Maps v256.10

Date Pushed: July 29, 2025

Updated the label for the Remove Marker button to Remove C2C Marker, which more accurately represents its function.
Plotting ArcGIS layers with the URL displayed field labels incorrectly. Known Issue
Dropping pins appeared in incorrect locations when using hybrid or imagery map types. Known Issue
Using the Add to Route feature removed duplicates only the first time and not for subsequent mass actions. Known Issue
Plotting ArcGIS layers displayed dates in the wrong format. Known Issue
Plotting marker layers didn't apply activity filters when using direct reports and subordinates. Known Issue

Salesforce Maps v256.9

Date Pushed: July 22, 2025

Setting a priority field for a base object resulted in that field not appearing in the list view for plotted marker layers. Known Issue

Salesforce Maps v256.8

Date Pushed: July 15, 2025

Selecting user languages for anything other than the default prevented layers from plotting on the map. Known Issue
Activating the remote site HereAPI_Isoline resulted in an error. Known Issue
Dropping pins on the map resulted in latitude and longitude coordinates appearing incorrectly in mobile experiences. Known Issue

Salesforce Maps v254.28

Date Pushed: June 10, 2025

Selecting the option Add to Route in the list view changed the order of markers in routes. Known Issue
Creating a record by using Click2Create showed, the Master (System Default) record type as available even when that record type wasn't assigned to the user's profile. Known Issue
Salesforce Maps didn't bucket markers when using lookup fields.
When sorting list views by phone number, list views showed formatted phone numbers and their corresponding unformatted phone numbers as separate entries. Known Issue

Salesforce Maps v254.26

Date Pushed: June 3, 2025

When using mass actions within a boundary, map actions appeared instead of boundary actions. Known Issue
When using Map My Schedule, late arrival times for fewer than 200 seconds appeared rounded incorrectly to 500 seconds.
When plotting enclave shapes, solid shapes appeared on the map. Known Issue
The map displayed up to five shape and marker layers, even when more were available. Known Issue
Salesforce Maps didn't honor permissions for restricting users from editing ArcGIS layers. Known Issue
The zoom feature on clusters resulted in the number of markers increasing incorrectly. Known Issue

Salesforce Maps v254.24

Date Pushed: May 20, 2025

When plotting layers based on external objects, no markers appeared on the map, even though Salesforce Maps identified qualifying records. And the error "Row with duplicate Id at index: 35" appeared. Known Issue

Salesforce Maps v254.21

Date Pushed: May 6, 2025

When using the print and email function for routes, distances appeared in miles even when set to kilometers. Known Issue
With auto check out turned on and when using the custom check in and check out feature on Salesforce record pages, the feature updated previously completed tasks instead of creating subsequent ones. Known Issue
Schedule optimization froze and didn't show time constraints for events. Known Issue
Headers on clustered waypoints didn't update when paging through records in popups. Known Issue
Adjusting start and end times resulted in duplicate shift records. Known Issue
Navigating the week view by using the arrows delivered incorrect dates and caused start and end locations to disappear. Known Issue

Salesforce Maps v254.19

Date Pushed: April 22, 2025

Identify resolved known issues and bugs since the availability of Summer '25.

Enhanced Salesforce Maps Framework

Aggregates didn't appear for drawn shapes that included data layer markers. Known Issue
Salesforce Maps incorrectly limited emailing route to only other users within their Salesforce organization. Known Issue
Reps were unable to check in to events. Known Issue
Boundary actions didn't perform as expected with favorite location markers plotted. Known Issue
Typed addresses and places disappeared for POI searches. Known Issue
When using the Plot in Visible Area feature, the POI window hid the option Refresh Layers in This Area. Known Issue
Custom actions didn't appear on POI markers. Known Issue
Routes didn't appear for reps whose language was set to anything other than English. Known Issue
Labels for shape layers weren't legible. Known Issue
Visible marker counts updated in correctly when using the option to show markers inside or outside shapes. Known Issue
Option to log in with SSO for ArcGIS layers wasn't available. Known Issue
Search wasn't available for KML files. Known Issue
Option to check out wasn't available for single records in a list. Known Issue
Formula fields with hyperlinks appeared incorrectly. Known Issue
Record counts in list views appeared incorrectly when using the option to show markers inside or outside shapes. Known Issue
Field data appeared as backend code when using the option to print and email routes. Known Issue
Plotting KML files and custom marker images resulted in problems. Known Issue
The option to invert proximity didn't save and reverted to its previous state when refreshing the page. Known Issue
Legend colors and shape styling appeared incorrectly when using date fields within display options. Known Issue
Selecting a date for the custom date field filter within a marker layer caused the screen to freeze. Known Issue
Marker layers that include Fiscal as literal start and end dates didn't load on the map. Known Issue
Custom fields didn't appear for waypoints locked to start or end.
Boundary colors didn't appear correctly when plotting KML files. Known Issue
Plotted boundaries from KML files weren't removable from the map. Known Issue
Reps couldn't override default start and end locations on the Schedule tab. Known Issue
Salesforce Maps couldn't save records when the country code without billing states defined. Known Issue
Data visualizations for heat maps don't appear as expected.
Search within Add to Campaign didn't return results when including dashes. Known Issue
World boundary shapes didn't plot on the map. Known Issue
Click2Create templates for ArcGIS layers resulted in errors. Known Issue
Configuration of Click2Create for private layers didn't finish. Known Issue
Removing values in Click2Create still delivered those values to created records. Known Issue
Option to allow the exporting of bad addresses didn't appear in permission groups. Known Issue
Option to create events resulted in errors when users' locales were set to anything other than English. Known Issue
Property data layers didn't apply all filter criteria. Known Issue
Radius units for circles set to As the Crow Flies defaulted to meters, regardless of the unit value in settings. Known Issue
Mass actions didn't update all records within the scope, and required repeated attempts to update all records. Known Issue
For some addresses, calculations for straight line distances were inaccurate. Known Issue
When reps log in within the Americas, layers showed incorrect date ranges in the legend. Known Issue
String data fields showed comma-separated values in marker layer legends. Known Issue
Default event durations didn't apply when using the drag and drop feature from the schedule. Known Issue
Data layers cloned from personal folders saved to the corporate folder. Known Issue

Layers

Merge boundaries disappeared when showing markers inside or outside shapes. Known Issue
Removing any boundary from shape selections incorrectly removed Departments within the France boundary. Known Issue
Currency fields didn't map in field set mappings for data layers. Known Issue

Various Feature Areas

Changing addresses manually on waypoints prevented Salesforce Maps from determining those geolocations for some Government Cloud users. Known Issue
Plotting tracking history on the map resulted in an error.
Lookup fields from custom dispositions didn't appear when checking out from record details in Salesforce. Known Issue
External users didn't get access to custom images within community sites.
Schedules and shifts didn't load on the Schedule tab. Known Issue
When mapping or adding to the schedule on the mobile app, unlocked events appeared in the queue for optimizations again.
Notifications of running late resulted in incorrect times. Known Issue
Click2Create didn't create records if field sets included unselected check boxes. Known Issue

Salesforce Maps v252.11

Date Pushed: November 5, 2024

Fixed an issue that caused Salesforce Maps to ignore the setting to show only markers inside or outside of shapes.

Salesforce Maps v250.28.1

Date Pushed: September 20, 2024

Fixed an issue that prevented Salesforce Maps from appearing in certain Experience Cloud sites.

Salesforce Maps v250.26

Date Pushed: September 5, 2024

Enhanced Salesforce Maps Framework

Fixed an issue that prevented reps from plotting KML files.
Fixed an issue that caused incorrect formatting for date fields when exporting marker layers.
Fixed an issue that deactivated CTRL key functions for Windows operating systems.
Fixed an issue that caused null numeric fields to show 0 within marker popups and list views.
Fixed an issue that caused updates to a waypoint start time within a time-based route to update all its other waypoint start times with that same time.

Legacy Salesforce Maps Framework

Fixed an issue that prevented custom fields from appearing in printed and emailed routes.

All Salesforce Maps Frameworks

Fixed an issue that caused API names to appear instead of picklist values when reps plotted marker layers with multi-select picklist fields.
Fixed an issue that prevented currency values in certain locales from showing properly in related lists for plotted markers.

Salesforce Maps v250.19

Date Pushed: July 31, 2024

Enhanced Salesforce Maps Framework

Updated marker color images within layers tab to comply with accessibility standards for color contrast.
Fixed an issue that prevented shape and boundary marker visibility updates from appearing on records in the list view.
Fixed an issue caused the calendar to display incorrect details when saving routes or importing events into routes.
Fixed an issue that prevented the heatmap display from plotting on the map when a weighted value was configured.
Updated the splash logo that appears when adding Maps in Experience Cloud builder. Now it shows the Salesforce Maps logo instead of loading the Visualforce page.
Fixed an issue that prevented shape layers related to records from plotting with marker layers.

Legacy Salesforce Maps Framework

Fixed an issue that prevented users from printing and sending unsaved routes through email.

All Salesforce Maps Frameworks

Fixed an issue that caused layers set to plot on load to continue to plotting for users whose access to those layers was revoked.
Fixed an issue that prevented users from accessing some hyperlinked details from the Chatter tab on plotted markers.
Fixed an issue that caused the Salesforce Maps mobile app to show event times one hour ahead of actual scheduled times for certain time zones.

Salesforce Maps v250.14

Date Pushed: July 1, 2024

Fixed an issue that prevented reps from selecting a value when traversing a lookup field within Click2Create actions.

Salesforce Maps v248.14.2

Date Pushed: May 7, 2024

This patch didn't require updates for Salesforce Maps, but it did for Territory Planning.

Salesforce Maps v248.13

Date Pushed: April 17, 2024

Fixed an issue that prevented markers with dynamic labels from plotting on the map.
Fixed an issue that prevented field sets from appearing when using the auto check out feature from records.

Salesforce Maps v248.11

Date Pushed: April 3, 2024

Fixed an issue that prevented the plot on load feature from plotting ArcGIS layers.
Updated the base objects included with Salesforce Maps installations so that the objects now create visits for retail stores.

Salesforce Maps v248.10

Date Pushed: March 19, 2024

Fixed an issue that caused custom actions with references to flows to not appear for record choice components.

Salesforce Maps v248.8

Date Pushed: February 27, 2024

Fixed an issue that caused custom actions with references to flows to not appear for record choice components.

Salesforce Maps v246.10

Date Pushed: December 11, 2023

Fixed an issue that prevented Salesforce Maps from loading completely on desktops.
Fixed an issue that caused hot keys to not respond when selecting markers using the marker selection function on PCs.
Fixed an issue that prevented mass actions when using the marker selection function for any language other than English.
Fixed an issue that prevented records from updating during the ArcGIS Connector sync.
Fixed an issue that caused an error when running ArcGIS batches.
Fixed an issue that prevented users from viewing additional records within the selected tab of list views.
Updated messaging to remove extra characters when Salesforce Maps can’t save events to schedules.
Fixed an issue that prevented nearby maps from appearing correctly after changing tooltips.

Salesforce Maps v246.9

Date Pushed: November 16, 2023

This patch didn't require updates for Salesforce Maps, but it did for Territory Planning.

Salesforce Maps v246.7

Date Pushed: November 1, 2023

Fixed an issue that prevented the plot on load status from appearing on layers.
Fixed an issue that prevented validation when creating folders.
Fixed an issue that omitted record information when printing routes and sending them through email.

Salesforce Maps v244.16

Date Pushed: August 22, 2023

Fixed an issue that prevented reps from checking out automatically after using the check-in feature.
Fixed an issue that prevented Click2Create settings from appearing in configurations.

Salesforce Maps v244.11

Date Pushed: August 1, 2023

Fixed an issue that prevented reps from searching for users using while using dynamically filtered marker layers.
Fixed an issue that prevented users from selecting compound address fields on the marker popups tab within marker layers.