Chat Rooms are customizable channels that are great for ongoing group conversations. You could have a team chatroom to share wins and ideas, music chatroom to share local concerts or an event chatroom to share logistics on the day of the event. The possibilities are endless and since they are created by you, they can meet your team’s needs!
The major features of the chat room are to:
To create a Chat Room:
Within an existing Chat Room, you can simply add collaborators with full access to the chat by clicking the Share icon, then add the collaborators by their name or email. A best practice is to share a Chat Room by adding it to a folder, which will share it with everyone in that folder rather than having to add people one by one. To learn more about sharing, read Share Documents and Folders, Salesforce Anywhere (Quip).
Chat Rooms are private to those who are shared in the Chat Room. Only those who are members of the Chat Room would be able to see the conversation or add members to the Chat Room. Those who are not included in the chat room will not see it on their Updates page or will be able to search the Chat Room.
Adding a Chat Room to your favorite drawer and collections is easy. Just click on the Star ⭐ icon in the top right and the Chat Room with automatically appear on the top of your favorites list. You can also organize your chats with the Drag and Drop feature that allows you to keep your chats neatly organized. To learn more, read How to Use Favorites and Collections.
Did you happen to send a message with a typo? No worries! you can easily make edits by hovering over the message or comment you would like to change. To edit a message/comment, click Edit Message.
This feature enables you to make changes within your message/comment highlighted in grey. Once you have completed your edit, click on the Checkmark button to automatically save changes.
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