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CRM Analytics Snowflake Output Connector Error: "SecretKeyFactory not available" with PrivateKey Authentication

Julkaisupäivä: May 1, 2026
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This article explains two options to resolve the "SecretKeyFactory not available" error in the CRM Analytics Snowflake connector when using PrivateKey Authentication.

Option 1 — Generate Separate PrivateKeys for Each Connector Type:
For the CRM Analytics Output connector, generate a PrivateKey using OpenSSL version 1.1.1.
For the CRM Analytics Input connector, generate a PrivateKey using OpenSSL version 3.0.2.
Important: PrivateKeys generated for the Output connector cannot be used with the Input connector, and vice versa. Attempting to use a PrivateKey interchangeably between connector types may result in the following error: "Failed to decode PKCS8 private key: Unsupported pbesType oid."

Option 2 — Use Username/Password Authentication:
If maintaining two separate PrivateKeys is not feasible for your Snowflake setup, switch to Username/Password Authentication instead of PrivateKey Authentication in the CRM Analytics Snowflake connector settings.




 

Knowledge-artikkelin numero

000393668

 
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Salesforce Help | Article