Edit/Deactivate Options Unavailable for Standard OmniStudio Components (FlexCards, OmniScripts, etc.)

For standard, file-based OmniStudio components (e.g., OOTB FlexCards), the Edit and Deactivate buttons appear greyed out. This is expected behavior for components authored by Salesforce. These components are managed and cannot be modified directly. As a result, users are unable to create new versions or deactivate the existing component.

To determine if a component is file-based (i.e., managed by Salesforce), check the Author field. If it lists Salesforce, the component is considered file-based.