[SFS] Remove the Inventory Tab from the Salesforce Field Service Mobile App

Publish Date: May 12, 2026

Description

In Salesforce Field Service (SFS), the Inventory tab in the Field Service Lightning (FSL) Mobile App provides mobile workers with access to Product Transfer and inventory location data. This tab appears by default in the app navigation.
If your organization does not use inventory management features, you can remove the Inventory tab to simplify the mobile interface for field technicians and service resources.

This article provides steps to remove the Inventory tab from the Field Service Mobile App.

Resolution

To remove the Inventory tab from the FSL Mobile App, follow the desktop configuration steps first, then refresh the app on the mobile device.

Desktop Configuration

Step 1 — Remove Location Field from Service Resource Page Layout

Log in to the Salesforce org as a System Administrator
Go to Setup > Object Manager
Search for Service Resource
Access the page layout assigned to the service resource or technician user profile
Remove the Location field from the page layout
Click Save

Step 2 — Verify Service Resource Locations

Confirm that the service resource does not have any active Location records associated with their record. Active location records can cause the Inventory tab to remain visible even after the page layout change.

Step 3 — Remove Object Access via Permission Set

Go to Setup > Permission Sets
Access the Field Service Mobile Licence permission set
Go to Object Settings
Remove Read and Create access from Product Transfer and Product Requests

Step 4 — Remove Object Access via Profile

Go to Setup > Profiles
Access the Service Resource profile (or the profile assigned to your technician users)
Go to Object Settings
Remove access from Product Transfer and Product Requests

Alternative Method

The Inventory tab can also be removed using the Field Service Mobile App Builder. This method allows direct tab management without modifying page layouts or permission sets.

Navigate to Setup > Field Service Mobile Settings > Field Service Mobile App Builder
Locate the Inventory tab and remove or hide it from the navigation

Refer to the Field Service Mobile App Builder documentation for detailed instructions.

Mobile: Refresh Metadata

After completing the desktop steps, apply one of the following on the mobile device:

Option 1: Clear Cached Metadata — go to Profile > Settings > Advanced Settings > Clear Cached Metadata
Option 2: Log out and log back in to the Field Service Mobile App

Knowledge Article Number

000394661

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