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Einstein Engagement Frequency Dashboard Irregularities on Saturation Levels Among Subscribers

Дата публикации: Jan 28, 2025
Описание

The data populated on the Einstein Engagement Frequency Dashboard is predicated on multiple data sets to construct the various metrics displayed. Our "Analytics" based data set adheres to a 28 day lookback to which account for the designation of Saturated, On Target, & Undersaturated subscribers.

Our "Model Coverage" data set utilizes a 90 day lookback period that configures the "Total Contacts Analyzed" & "Assigned Personalized Frequency" metrics. As these two data sets mix within the Einstein Engagement Frequency Overview this will cause anomalies on Einstein Engagement Frequency Data Quality specific to saturation levels.

 

Решение
Einstein Product is presently incorporating internal patchwork to mitigate the irregularities and align the saturation designation as well as Engagement Frequency Data Quality within the upcoming SFMC Release Cycles. Continue to monitor future correspondence below:

Marketing Cloud Release Notes
https://help.salesforce.com/s/articleView?language=en_US&id=sf.mc_rn_release_notes.htm&type=5
Номер статьи базы знаний

000394826

 
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Salesforce Help | Article