Salesforce Partner Finder

Audience: Consulting Partners.

Frequently Asked Questions (FAQs)

What types of partners are shown on the Partner Finder site?

Consulting partners with a public AgentExchange consultant listing are part of this site. Only one consultant listing per Master Partner Account (MPA) is shown.

Who should use the Partner Finder site?

This site is targeted to customers wherever they are in their Salesforce journey. Whether a customer is doing self-initiated research to identify a partner, or if they would like additional information on a suggested partner, this site provides preliminary information about a partner’s expertise, project experience, and credentials. Partners can use this site to understand how their consulting listings are being shared to and viewed by customers.

What’s the difference between consultants page on AgentExchange and the Partner Finder site?

Along with more detailed information about partners, the consulting partner finder has improved filtering and sorting criteria to provide a better search experience.

How often is the data on the Partner Finder site updated and synced?

The data shown on the site is synced fully every 1-2 weeks

Are consulting partners from Tableau and Mulesoft included in the site?

Once a partner has been integrated into the Salesforce program as a consulting partner and has created a public AgentExchange listing, they will be eligible to be listed on the site.

How can partners update their information on the Salesforce Partner Finder site?

Search results are primarily based on Navigator expertise, allowing customers to more easily identify Partners that meet their criteria. Use the below checklist to make sure customers can find your company on Partner Finder site.

1. Confirm your AgentExchange Consultant Listing info is updated and public. 
   • If you don't have a Consultant Listing, create one using the Partner Console. 
2. Continue (or start!) meeting the requirements to earn Navigator distinctions. 
   • Navigator is the basis for how users search for partners based on their product, industry, and service experience. 
   • Learn more about Navigator (Partner Community login required). Additional information about Navigator is also available in the Navigator FAQ article. 
3. Submit, update, and complete Projects in Partner Community via the Manage tab. Completed Project data is important to Navigator and is used to search partners by location (Partner credential data, specifically the credential holder's provided location in their profile, is used to determine a partner's geographic presence.)

How does the site benefit partners? 

The consulting partner finder site highlights partners’ capabilities and expertise based on their Navigator status. It also increases visibility and support from Salesforce to market partners’ expertise and business to potential customers.

How will my partner information be displayed on the finder site? Do I need to do anything?

Only consulting partners participating in the Navigator program with an active AgentExchange consultant listing are part of this site. The filters look at information in your AgentExchange consultant listing, along with your Navigator distinctions, projects submitted in Partner Community, and credential data. To ensure the site has the latest data, be sure to keep your project information current in Partner Community via the Manage Tab. For more information, download the Partner Checklist.

How can I get my company registered on Partner Finder? 

To have your company listed on findpartners.salesforce.com, follow these steps:

- Create a Public AgentExchange Consultant Listing. Any Salesforce Consulting partner with a public AgentExchange Listing will automatically appear on the site.
- Participate in Navigator

Partner Finder will display your company’s Navigator distinctions, projects, and credential data in up to two weeks. For more details about findpartners.salesforce.com, please refer to this document.